Led a comprehensive Microsoft 365 migration for a 200+ employee organization, including email migration, SharePoint setup, Teams deployment, and security configuration, resulting in improved collaboration and productivity.

Comprehensive Google Workspace implementation for 150+ employees including organizational units, security policies, Google Groups configuration, and user lifecycle management with automated provisioning.

Modernized collaboration by migrating to Microsoft 365 with secure file sharing, Teams for communications, and granular access controls. Implemented MFA and DLP policies for data safety and standardized onboarding templates for new users.

Consolidated fragmented operational data into a managed Oracle instance with scheduled backups, monitoring, and role-based access. Built lightweight dashboards for near real-time reporting.

Successfully enrolled and configured 150+ devices through Jamf Pro MDM solution, establishing comprehensive device management and security policies for enterprise-level deployment.

Rolled out Microsoft Intune with baseline security policies, device encryption, and application catalogs. Implemented automated enrollment to speed up provisioning and remote wipe for lost devices.

Created a bootable USB drive solution that automatically installs Windows, joins devices to Active Directory domain, and installs necessary tools and drivers for an accounting company managing 30+ devices.

Implemented comprehensive Active Directory management including group policy configuration, user lifecycle management, automated onboarding processes, and custom PowerShell automation scripts.

Implemented Okta as the primary identity provider for a multi-tenant organization, enabling seamless single sign-on across 15+ applications and enhancing security posture with multi-factor authentication.

Implemented SSO and MFA through Okta with directory sync to Azure AD. Standardized access requests using groups and lifecycle policies across core SaaS applications.

Designed and implemented a complete enterprise server infrastructure including Windows Server deployment, VMware virtualization, Active Directory configuration, automated backup solutions, and comprehensive monitoring systems for a growing organization.

Moved file services and selected workloads to AWS using EC2 and S3. Infrastructure defined with Terraform for reproducibility and CloudWatch alarms for proactive monitoring.

Built a GitLab CI pipeline with Docker-based builds, test automation, and environment promotions. Added chat notifications and release tags for traceability.

Launched a knowledge base using Confluence with page templates, approval workflows, and structured tagging. Integrated SSO and trained teams to keep content current.

Implemented a comprehensive helpdesk service using Atlassian JSM with advanced automation workflows, custom ticket routing, SLA management, and integrated reporting dashboards for streamlined IT support operations.

Introduced a unified helpdesk with ticket categories, SLAs, self-service knowledge, and automation rules for routing. Added CSAT surveys to measure user satisfaction.

Developed a comprehensive multilingual car detailing and car wash website for Lux Detailing in Luxembourg, featuring integrated booking system, service pricing tiers, customer testimonials, and admin panel for calendar management, delivering a complete digital solution within very limited budget constraints.